What we collect, why we collect it, and how to make us delete it.
Order details: your name, email, phone number and delivery address. We need these to ship your order.
Account details: your name, email and a hashed password. We never store your password in readable form.
Payment details: handled entirely by Razorpay. Card and UPI details never reach our servers.
Assistant conversations: if you chat with our AI assistant, the conversation is stored so we can improve answers and follow up on enquiries.
To process, pack and deliver your orders and to answer your questions.
To send order updates. Marketing email is sent only if you opted in, and every email has an unsubscribe link.
We do not sell your personal data to anyone.
Courier partners receive your name, address and phone number so they can deliver your parcel.
Razorpay processes your payment and is bound by its own privacy terms and PCI-DSS obligations.
Anthropic processes assistant conversations to generate replies. Do not share sensitive personal information in the chat.
Email contact@mkoji.com to see, correct, or delete the personal data we hold about you. We respond within 30 days.
You can unsubscribe from marketing email at any time without affecting your order updates.
Email contact@mkoji.com or call +91 93159 39949 during Mon–Sat, 9:00 AM – 7:00 PM IST.
